FAQ
(Frequently Asked Questions)
GENERAL
INFORMATION KEY
All safaris will include an English speaking driver/guide, guaranteed window
seat and hotel tax/service charges.
Tanzania safaris are all available from Nairobi. Travel to and from Arusha
is either by scheduled flight or road transfer.
Some itineraries may be amended to fit in with the best wildlife viewing at
the time.
All safaris can be combined with visits to the coast or climbs up Mount Kilimanjaro.
Hot-air balloon safaris in the Serengeti or Masai Mara are possible. It is
usually wise to pre-book before departure.
Abbreviations
| Trsf | Transfer in town |
| BB | Bed and English breakfast |
| HB | Half board (breakfast and dinner) |
| FB | All meals |
| FI | All meals and most drinks (excluding imported beverages) |
| E | Early morning game drive |
| A | Morning game drive |
| P | Afternoon game drive |
| N | Night game drive |
| INC | Includes local game viewing activities. Generally 3 a day: walks, drives or boating |
| ANM | Includes all non-motorised activities (ie sailing, canoeing, snorkeling etc) |
| HD | Half-day excursion/local sightseeing |
| FD | Full-day excursion |
| 4x4 | Four-wheel drive vehicle |
| Big-5 | Commonly include buffalo, elephant, leopard, lion and rhino |
Some meals may be taken in restaurants en route, or in the bush. These will generally be full buffet-style meals, or picnics. Some morning game drives may also end in a bush breakfast or brunch. Please check before departure.
To discuss options available, or to receive a complete overview of any itinerary or add-on itinerary, please give us a call.
TRAVEL INFORMATION
Baggage
Baggage on safari should be carefully considered. One soft-sided bag and one
smaller piece of hand luggage per person is recommended. In total this should
not weigh more than 15kgs for most East Africa domestic flights, and not more
than 12kgs on small Southern Africa flights. (This includes camera equipment.)
Suitcases and other heavier items can usually be stored in city hotels while
clients are on safari.
Children
We love taking children on safari and they are welcome throughout Africa.
However some more esoteric accommodation do not accept children under 12 years
old. Therefore, please call us if you have any concerns regarding a childs
suitability to a specific safari.
Climbing
Porters
Porters are the backbone of climber's trips. They are the silent ones; the
ones who carry the loads, have your equipment set up hours before you arrive,
and sweat the same vertical path to the summit. They too are human and suffer
from various mountain sicknesses. Please advise us if you see porters being
treated unfairly, under dressed or over loaded on your mountain expedition.
Clothing
Dress is usually informal and should be comfortable. Some lodges have a dress
code, but this is usually quite liberal, with some restrictions on shorts
and swimsuits in the evening. Essential items would be a wide-brimmed sun
hat, long-sleeved cotton shirts, shorts and casual trousers.
Currency
Most people travel with travellers cheques, however major credit cards
are now widely accepted. Please adhere to official money-changing bureau and
avoid street-dealers.
Drinking
Water
You will find many differences of opinion regarding what is safe and what
is not. We therefore recommend that, for peace of mind, you drink filtered
water provided in the rooms or stick to bottled water wherever possible.
Electricity
Apart from some of the bush camps and mobile safaris, all accommodation has
some form of permanent electricity, albeit sometimes erratic and often switched
off between 2300 hours and 0500 hours. The supply is generally 220-240v, and
plugs are three-pin square or round, so it is a good idea to bring an adaptor
if needed. If you have a video camera, make sure that the battery charger
is of the same voltage, otherwise you will need a transformer.
Entry
Requirements
Please consult the appropriate embassy or high commission on entry visa requirements.
Health
Malaria is prevalent throughout Africa and we cannot stress too highly the
importance of taking the correct precautions against it. For this, we suggest
that you consult your doctor well before departure. Also, please obtain the
appropriate medication/vaccinations for the specific country travelling to.
Hotel
Check In/Out Times
Rooms are generally not available for occupation until 1300 hours. Check out
is normally around 1000 hours. Guaranteed early check in or a day room, is
sometimes available at an extra charge.
Insurance
Adequate travel insurance is a condition of booking. Please ensure that all
persons take out full insurance to include medical, repatriation and baggage
damage/loss charges etc.
Language
English is widely spoken in all cities and tourist areas, however other European
languages are less commonly understood.
Meals
and Drinks
Today, food on safari is usually above peoples expectations. The day
starts with pre safari tea/coffee and cookies, then back to the lodge for
a cooked American-style breakfast, with lots of tropical fruit and juices.
Lunch is normally buffet-style, with hot and cold dishes, and dinner generally
features silver service, in the dining room or boma-style, around
the campfire. Alcoholic spirits, beer or wine are readily available.
Photography
We suggest that you take enough film and spare batteries with you, as both
are usually very expensive. Also, bring a dust-proof bag to cover all equipment.
For good bird and animal photography, a 200mm lens is the minimum recommendation.
A good polariser is also useful for bright conditions. You will see many incredible
sights and some fascinating subjects to photograph, so here are some basic
rules to abide by. It is normally prohibited to photograph the head of state
or his entourage, police in uniform, airports, harbours or prisons. Also,
please ask permission before filming the local population, who may become
belligerent if they do not want to be photographed.
Security
Africa is no different from anywhere else, just follow the common-sense rules.
Remember that excessive displays of jewellery or cash will attract undesirable
elements. Do not leave valuables lying around, so use room safes or leave
valuables with the hotel/camp manager for safety. We also recommend that you
do not walk around unfamiliar streets at any time.
Telecommunications
Most city hotels and larger camps have international communication facilities.
However, please make sure of the charges before using, as costs can be as
much more than normal rates. Some remote accommodations do not have telephones
and can only be contacted at certain times of the day, by radiophone.
Tipping
Tipping is not compulsory and is recommended only if the service has deserved
it. We recommend this be done directly or through a staff tip-box, whichever
guests feel more comfortable with. Also, a small supply of low-denomination
notes should be kept available for these purposes.
Transport
and Driver/Guides
Click HERE for information
One
Last Word of Advice
Life is sometimes a little slower on the African Continent. Local people are
generally polite, hospitable and eager to assist but may not always understand
everything in your terms. If you are patient, we are sure you will come away
pleased, with wonderful lasting memories.