CLIENTS COMMENTS

Testimonials
The following are extracts from letters and e-mails received from clients after completing their safaris with Ranger and Pollmans. It is not our policy to release clients' e-mail address without specific permission, but we will be pleased to provide prospective clients with the e-mail address of past clients taking a similar trip if they wish to contact them for a reference.

Received: 9 June 2005
From: Elizabeth Chilton - USA
To: Mike Toogood

Dear Mr. Toogood,
I just wanted you to know everything worked out with Pollmans Tours. They did everything they said they would. Everything was nice, they were always on time and the driver was excellent on the first tour and the accommodations were good. Everything worked out perfectly.

Daniel, the driver on our first safari spotted a leopard. I think we were the only ones to have seen a leopard on this trip. It was my fourth safari trip and it is the first time we have seen a leopard. I highly recommend Pollmans.

I plan to write the people in Nairobi to also let them know how good the guides were and how pleasant they made our stay. They had their hands full with all those delegates, but did it with great ease. The ones we dealt with the most were Daniel and Hassam and Francs. When someone does an excellent job I think they should be recognized.

Again, thank you very much.

Sincerely,

Elizabeth E. Chilton


From: Bruce Herriot- UK
Date: 16 May 2005
To: Michael Toogood
Subject: Safari/ Lamu

Dear Mike
Just a quick note to thank you. Our short break went without a hitch, and the chaps in Kenya looked after us beautifully. No problems except a great Monsoon for 24 hours in Lamu!

Best wishes and thanks again.

Bruce


From: Paul Knapp- Canada
Date: 1 April 2005
To: Mike Toogood
Subject: March safari

Dear Mike:
Just a quick note to say we got home safe and sound and had an absolutely wonderful experience. The driver we had was great (Fawhmy), the van was cleaned every day, the hotels were outstanding and the meals were excellent. We were also lucky enough to see lots of wildlife, and also learned a great deal about Kenya, East Africa and the people who live there.

Thank you for all your help. Everything was in place from the time we arrived in Nairobi until we left Mombassa and would highly recommend Pollman's tours to any of my family or friends.

Thanks again Mike, for all you have done for us.

Paul and Lynn Knapp


From: Jeff Stanley- USA
Date: 30 March 2005
To: Mike Toogood
Subject: our trip

Mike:
I thought I would let you know we really enjoyed our trip and you are to be complimented on the planning of it. Feel free to give my name as a reference. I was particularly pleased with Pollman's as they were everywhere they were supposed to be and were very helpful. We always felt safe with them as guides and drivers.

I couldn't ask for a better driver, guide or friend that Zack. I certainly recommend doing the safari with a private guide - from Pollman's. I thoroughly enjoyed all the driving and seeing the country. We visited both a Samburu and Massai village which I found very interesting. It was a great trip and I thank you for helping with the planning. I can't wait to go back to Africa.

Jeff


Subject: Return From Africa
Received: 14 March 2005
From: Ken Fallon- USA
To: Mike Toogood

Mike:
Just wanted to drop you a line and tell you how much we enjoyed our photo safari to Kenya and Tanzania. We much appreciate your help with our safari.

Drivers were wonderful. My only disappointment was that I did not see a greater Kudu. Guess that means I'll have to go back some day.

Thanks again.
We wish you well,
Ken and Elizabeth Fallon


Subject: Thank you!
Received: 18 Nov 2004
From: Nicole Kinson - USA
To: Mike Toogood

Hi Mike,
I wanted to write to you and tell you thank you so much for the wonderful vacation you put together for us! We have been blessed to have travelled many places around the world, but Africa is definitely #1 on our list now! Everything far surpassed our expectations... by miles! We had no idea how nice the lodges would be, and the food!!! My goodness, we had planned on losing weight, needless to say, I'm going to the gym to make up for my indulgences!!

We had a wonderful vacation and thanks very much to you who put it all together for us. Everything ran seamlessly, from the pickup in Nairobi to the drop off in Dar. We couldn't have asked for any more. I'm sending some pictures to you so you can see how cool the journey
was!

Thank you and God Bless!
Nicole and Temo Montoya


Subject: Satisfied Customers!
Received: 30/7/02 4:37 pm
From: Steve Syder - USA

We completed our Serengeti Safari with you last week and I am writing to say how delighted we were.

The drivers were john and Laizer, and thanks to them we had the holiday of a lifetime. They were absolutely superb - very friendly, very helpful and extremely knowledgeable.

We also noticed that your vehicles were the best available of all the many vehicles we saw in Tanzania.

Thanks again, and feel free to quote me for promotional purposes.

Cheers,
Steve


Subject: Re: Masai Mara Trip
Received: 18/7/02 9:17 am
From: John Mc Hugh, US

Mike,
Just got back from Africa, we took a trip to Uganda after the Pollman Kenya trip. Everything went wonderful with Pollman, accommodations were great as was the driver/guide, Hodge, we saw lots of wild life and are now eagerly waiting for the photos to come back.

I'd like to thank you very much for the fine job you did in setting up this wonderful trip for us. We will not hesitate to contact you in the
future and will recommend you to others.

Again, thank you

John Mc Hugh


Subject: thanx
Received: 6/7/02 10:08 am
From: Patricia Karlin - USA

Dear Mike Toogood
Our trip to Kenya and Tanzania was totally fabulous and I just wanted to drop you a line to thank you for all the meticulous arrangements.
I have travelled quite extensively, esp. in So. America, and because of that have a certain expectation that a certain percentage of things go wrong ... I had no idea of what this trip might be like as I don't know too many people who were in Africa, or on Safari, or to East Africa in particular. My only ideas came straight out of the writings of Beryl Markham or Isak Dineson ... quite fictional. Of course, Ann and Alistair had great ideas for the itinerary, but I just couldn't have known in advance what a jewel of a trip it was going to be or how much Africa would get under my skin. We did such a great blend of things, and our drivers were superb ... very interesting and very knowledgeable.
The only bad moment was the interminable trip home (which I minded more than the trip over ... even though they were similar). Anyway, thanx again for your part in making this very memorable ... and if you're ever out our way, please come visit my goat ranch.
Regards,
Patty


Subject: Thank you
Received: 2/7/02 6:00 pm
From: Lisa Maggs - UK

Dear Mike,
Just a quick e-mail to thank you for arranging another fabulous holiday for us.

We were very lucky with our timings, as the grass was still green around the Seronera Valley all the Wildebeest, Zebra etc. hadn't yet moved. All in all it was probably our best holiday yet, even saw a very unperturbed Caracal lazing by the side of the road.

I'd also like to pass on our thanks for arranging for Seif to be our guide. Seif is very personable, reliable,very keen for us to see new interesting things and probably best of all, is obviously passionate about the wildlife and environment himself.

We thought you would also like to know that the Holiday Inn in Dar was absolutely fine. It reminded me of the hotels BT put me up in - very corporate, very clean, but perfect for that pre flight sleep!

Gibbs Farm was beautiful (rooms a bit umm basic?) and the food excellent. The walk was shorter than expected, but this may have been a good thing as we were both pretty tired! The Serengeti Serena was better than ever, perhaps we were biased as they made a big fuss over us as we had been there a couple of times before.

Once again thanks very much for organising this for us. I think we are going to wait a year before going again, but then I keep saying that.

Kind regards

Lisa & Clive Maggs


Subject: Re: Safari in February
Received: 20/2/02 9:13 am
From: Lynda Howard - UK

Dear Mike
Have just returned from the Safari and wanted to say thank you for arranging it - we had a wonderful time. I'm sure you will appreciate the effect of Africa for a first time visitor. We were amazed by the variety of the wild life and the patience of our driver (Seif) and will remember this trip for a long time to come. Thanks again for arranging it - it was super. I will not hesitate to recommend Ranger to my friends and use you again if we repeat the trip (which we are tempted to do!).

Regards

Lynda Howard


Subject: Long time!
Received: 14/2/02 9:24 am
From: Jimmy and Deborah Straughan - USA

Hello Mike,
Well, I must say, Tanzania was a wonderful experience for both my husband and me. Our guides, both on the mountain and on safari were outstanding. If there is anyway you can get Seiff (who was our guide) as the guide for the Bullings, I think he would be brilliant. I think his full name is Mr. O.H. Seiff. The outfit to whom you contracted the climb was also outstanding. Jimmy and I both made it to the summit. We both agree that it was the most physically and mentally challenging effort of our lives. And it was wonderful to make the summit. Livingston, the head guide, and Dawson, the assistant guide were helpful, encouraging and an integral part of our success. The entire team of porters were also hard working, very courteous and pleasant to be around.

The itinerary was great. We saw lots of beautiful animals and scenery. We sighted 3 black rhinos in Ngorongoro! We also saw some new animals that we had never seen. It was a great trip. I am quite happy to refer Ranger Safaris, and yourself to any of my friends considering a trip to East Africa.

Best regards,
Deborah Straugha


Subject: Perfect!
Received: 14/1/02 8:40 am
From: Steve Carozza - USA
Enclosure: Young Lion.jpg

Mike
We just wanted to say thanks for all you did. We had the trip of a lifetime. Everything went very well. We had a great guide. Perfect!!
We will recommend you to friends. Here is a glimpse of our trip.
Thanks again!
Steve and Jeanne


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